Privacy Policy

Updated: November 22, 2025
Effective date: November 22, 2025

Developer Information

1. Introduction

TankTorq is a local companion application for electric scooters developed by Zhejiang E-TWOW Electric Vehicle Co., Ltd. Core features include: Pair the device by scanning the device's QR code or searching for nearby Bluetooth signals, issue control instructions to the electric scooter via Bluetooth, collect and display device operation data, read the phone's local upgrade file and transfer it to the device to complete component upgrades, and modify the device password.

This application does not require an account registration and does not need to be connected to the Internet throughout the process. All data is stored locally on your mobile device and does not interact with any servers, including developer servers. By downloading, installing or using this application, you are deemed to have read, understood and agreed to all the terms of this Privacy Policy. This Privacy Policy is intended to provide you with a comprehensive explanation of the specific ways in which data is collected, used, stored and protected and your related rights. If you do not agree, please do not use this application.

2. Instructions for Permission Usage

This application only requests necessary permissions to achieve the above core functions:

Permission Types Application Purpose Specific Usage Scenarios
Bluetooth permissions Enable local connection between your phone and the electric scooter, data transfer, command issuance, and upgrade file transfer Scan the Bluetooth signal of the nearby electric scooter to complete the device pairing. Send control instructions to the scooter (such as adjusting the movement mode, electronic brake level, light switch, etc.); Receive operational data (battery level, speed, etc.) sent from the scooter; Transfer the upgrade files of the local scooter components on your phone to the device via Bluetooth encryption; All interactions are local Bluetooth transfers with no network involvement
Camera permissions Scan the exclusive QR code for electric scooters to quickly complete device binding For recognition only. The QR code displayed on the screen after the scooter is turned on. The QR code information is parsed locally only for device matching and does not store any captured images or original QR code data
Location permissions Assist in scanning nearby electric scooters via Bluetooth (some Android systems require location permission support for Bluetooth scanning) For optimizing Bluetooth search range only to help you quickly find connected scooters around you, not for location tracking, location analysis, or other services unrelated to scooter connection. Location information is used temporarily only and will be deleted immediately after the search is completed

3. Data Collection and Processing

3.1 Scope of Collection (Local collection only, no online uploads)

This application strictly adheres to the "minimum sufficient" principle and collects the following local data related to functionality only after you have granted permission. Unrelated data such as personal identity information and mobile phone system information are not collected:

3.2 Data Storage and Transfer

3.3 Data Sharing and Disclosure

4. User Rights

You have full control over all data stored locally and can exercise this right by the following means, which this app does not set any obstacles to exercise:

5. Data Security Protection

We use industry-standard security measures to ensure the security of data throughout the entire process of collection, storage, and transmission:

6. Policy Update

If this Privacy Policy needs to be updated due to changes in Google PLAY platform policies, revisions of relevant laws and regulations, or iterations of application features, we will notify you in the following ways:

The "About - Privacy Policy" page within the app is updated simultaneously; If you do not agree, you can stop using this app.

7. Contact Us

If you have questions, complaints, suggestions regarding this Privacy Policy, or need assistance in exercising your data rights, please contact us in the following ways and we will respond within 15 business days:

Customer service email: office@e-twow.cn

Contact number: 0579-84995889

Mailing Address: No. 112, Yongxue South Street, Qiubin Sub-district, Wucheng District, Jinhua City, Zhejiang Province